Striking a Balance in Marketing & Communications


There’s a good chance that you’ve come across the term “marketing communications”, if you work in a reasonably large organization. In our present day and age, most organizations have a division that deals with marketing communications. It is often referred to as corporate communications and product marketing.

Marketing communications is the art and science of communicating information that enables a company to market its products or services better. This definition sounds really simple, but it’s rarely simple in reality because it conceals more than it reveals. It also makes the role appear to be simple and straightforward. However, in today’s world marketing communications is one of the most complex fields of business.

All communication in the present world has moved towards being measurable and marketing communications is no exception. It is proving to be an invaluable tool for the modern day marketer because it is being measurable, traceable and result oriented.




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Consider this for a moment. It's important when developing your value proposition that it be clear and concise. It's best to start by brainstorming and focusing on what needs your target demographic group have in common. This can be done by market research. What do they all want that your business can provide? What is important to them?

Once you've found the common denominating need you can determine what it is that they are in search of and develop your value proposition around that need.

The Magic of Media Planning

Media planning is, essentially, about finding the most appropriate media channels with which to use in an advertising campaign. Media planner's core competencies / skills:

  • knowledge of media
  • understanding of consumer behavior
  • knowledge of marketing and brand building
  • strategy / research / creative-thinking / analysis / communication / team work / meeting tight deadlines

Due to all the digital technologies that have emerged (in particular the internet), and that continue to emerge, 'knowledge of media' is really crucial. 'Knowledge of media' doesn't just involve having a good knowledge of the technologies themselves, overall, but, also, of the various different ways in which people can interact with them (i.e. using the internet as a tool for playing games, sending emails, following the news, and so on).

'Understanding of consumer behavior' is important in a general sense but, also, in the particular sense of trying to understand why consumers use a particular media channel at a particular time in the day, and why, and so on.

Media plannings has always involved, to an important degree, understanding market trends and brand values and so on. But this aspect of media planning is now more important than ever.

Since consumers are less willing to give time and attention to advertising than in previous generations so marketing people and brand-builders in advertising have had to focus on trying other branding / marketing methods as opposed to relying too much on advertising.

They use more and more, for example, PR, publicity, brand sponsorship and so on, along with advertising. As a result, the brand planner must, also, be aware of these approaches (or the marketing mix as some like to call it).

Media planning is far more holistic in approach than in previous generations. In fact 'media planner'/'media planning' are, perhaps, quite old-fashioned. Media planners are now often referred to as brand planners, communication planners, or communications planners.



Anticipation - The Most Effective Marketing Tool Available:
Great for Events

This is one of the most powerful marketing weapons and one that is often underutilized. If you harness the power of anticipation, you will generate many times the sales that you would normally produce through typical marketing efforts.

"ANTICIPATION increases Response."

Obviously, in marketing your ultimate goal is getting people to respond. You want them to take some kind of action, such as opting-in to an email list, to request more information, download a special report, or even to order your product.

If you can incorporate ANTICIPATION into your promotion which leads to a desired response for a prospect to take, you will increase the rate at which they take action.

One way is to turn it into an "event". In other words, you need to turn your marketing into a limited time frame so that your prospects and customers will be looking forward to it in the future. It's one thing to send someone a marketing message in hopes of them responding, but if they are ANTICIPATING that message which relates to an event of some kind...you've got their attention and stand a better chance of success.



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